ccv66 Privacy Policy

1 Introduction and Scope

ccv66 ("we", "us", or "platform") is committed to ensuring a safe and trustworthy online gaming environment for players in Bangladesh. This privacy policy ("policy") describes how we collect, use, store, and protect your personal information.

This policy applies to the ccv66 website (https://ccv66.cam), its mobile version, and all associated services. By using our platform you are giving your consent to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

ccv66 always follows international best practices in data protection and continuously works to ensure the security of user information.

2 Information We Collect

ccv66 may collect the following types of information to provide you with the best service:

• Identity Information: Name, date of birth, national ID number or passport details (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: Payment method details (bKash, Nagad, Rocket, Upay account information), transaction history, deposit and withdrawal records.
• Account Information: Username, password (stored in encrypted form), account settings and preferences.
• Usage Information: Activity logs on the site, game play history, betting records, session duration, and usage patterns.
• Technical Information: IP address, device type, browser version, operating system, and cookie data.
• Communication Records: Live chat messages and email correspondence, for the purpose of improving service quality.

3 How We Collect Information

We collect information in the following ways:

• Directly Provided: Information you voluntarily provide during registration, login, payment, and when contacting support.
• Automatic Collection: Technical information collected automatically through cookies, web beacons, and log files while you browse the site.
• Third-Party Verification: Information received through identity and age verification services.
• Payment Processing: Transaction confirmation data from payment gateways such as bKash, Nagad, Rocket, and Upay.

4 Purpose of Using Information

ccv66 uses the information collected for the following purposes:

• To ensure account creation, verification, and management.
• To process deposit and withdrawal transactions and maintain financial records.
• To prevent fraud, stop money laundering, and ensure account security.
• To ensure that no one under the age of 21 can use the platform.
• To enforce responsible gaming policies and support players with problems.
• To provide customer service and respond to support requests.
• To provide bonuses, promotions, and personalised offers.
• To improve platform performance and security.
• To meet legal obligations and comply with regulatory requirements.
• To resolve technical issues and analyse site performance.

5 Information Sharing and Disclosure

ccv66 never sells or rents your personal information to third parties. However, information may be disclosed in the following limited circumstances:

• Service Providers: With trusted partners such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and IT infrastructure providers, who may use the information only for the purposes we direct.
• Legal Requirements: To comply with court orders, legitimate requests from law enforcement agencies, or applicable law.
• Fraud Prevention: With relevant authorities or security partners for fraud investigations.
• Business Transfers: In the event of a company merger or acquisition, where the new owner will be bound to comply with the terms of this policy.

Before sharing information with any third party, we review their privacy and security standards and ensure protection through appropriate agreements.

6 Data Security Measures

ccv66 applies industry-leading technical and organisational measures to protect your information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password Protection: All passwords are stored in hashed form using strong encryption algorithms — never in plain text.
• Firewall and Security Monitoring: Round-the-clock network monitoring and intrusion detection systems.
• Access Controls: Staff are given limited access only to the information required for their role.
• Security Audits: Regular security testing and vulnerability assessments.
• Data Backup: Regular data backups and disaster recovery plans in a secure environment.

Although we make every effort to protect your information, no digital system is entirely free of risk. We therefore ask you to use a strong password and not share your account login details with anyone.

7 Cookie Policy

ccv66 uses cookies and similar tracking technologies on the website. Cookies are small text files stored on your device that improve the experience of visiting the site.

• Essential Cookies: Required for the core functionality of the site (login sessions, security tokens).
• Functional Cookies: To remember your preferences and settings (language, theme).
• Analytics Cookies: To understand site usage patterns and improve services.
• Security Cookies: To detect and prevent fraudulent activity.

You can control cookies through your browser settings. However, disabling essential cookies may disrupt some important functionality of the site.

8 Data Retention Period

ccv66 retains your information only for as long as necessary:

• Active Accounts: Full data is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, data is retained for as long as required to fulfil applicable legal and financial obligations.
• Transaction Records: Financial records may be retained for an extended period in line with regulatory requirements.
• Responsible Gaming Data: Certain data relating to at-risk players may be retained for an extended period for their protection.

Once the need has passed, we securely delete your information or permanently anonymise it.

9 Privacy Protection for Minors

ccv66 strictly does not allow anyone under the age of 21 to use the platform. Age is verified at the time of registration and we do not knowingly collect or process the information of any minor.

If it comes to our attention that information of a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed. If you have any concerns about this, please let us know at [email protected].

10 Third-Party Links and Services

The ccv66 platform may have integrated connections with third-party payment gateways and game providers. These third parties have their own privacy policies and manage your information according to those policies.

ccv66 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policy of any third-party platform before sharing information with them.

11 International Data Transfers

As an international platform, ccv66 may in some cases store or process information on servers located in different countries. In such cases we ensure that:

• Data transfers are carried out in accordance with the highest industry security standards.
• Appropriate data protection agreements are executed with the receiving party.
• The privacy and protection of data is maintained throughout.

12 Responsible Gaming and Data Use

As part of ccv66's responsible gaming commitment, we monitor your gaming patterns so that:

• Unusual playing patterns can be identified and support provided.
• Self-exclusion and limit-setting requests can be effectively enforced.
• At-risk players can be helped at the right time.

For more information on responsible gaming, visit our Responsible Gaming page.

13 Changes to This Policy

ccv66 may update this privacy policy from time to time. For any significant changes, we will:

• Display a prominent notice on the website.
• Update the "Last Updated" date at the top of the policy.
• Notify registered users by email where necessary.

Continuing to use the platform after changes have been made will be taken as your consent to the new policy. We therefore recommend that you review this policy regularly.

14 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
• Website: https://ccv66.cam

We try to process your request as quickly as possible. For data protection requests, we generally respond within 30 business days.